by Susan Sportsman, PhD, RN, ANEF, FAAN and Cathy Converse
Business and professional literature is replete with discussions of skills and competencies necessary to be a good leader. The discussion frequently includes both “hard” and “soft” skills and the relative importance of each. Hard skills, often obtained through formal education, are particularly helpful in an environment where the rules for using these skills are constant. Conversely, soft skills, often self-taught, may vary depending upon the environment in which they are practiced. Continue reading “The Hard Truth About Soft Skills”